You can book your dress up to 6 months in advance with a down payment to confirm the reservation and to make sure everything goes smoothly.

Returning your dress is quick and easy. You can drop it off at the showroom after a maximum of two days from the event date.

We understand that some wear and tear may be inevitable if the accidental damage is minor. However, if the damage is major, we deduct from the insurance fee (that you paid for while reserving the dress) to cover these types of accidents. Please contact us if you’ve accidentally stained or damaged the dress.

No problem! We have a tailor who can do some alterations to the dress. We can size it up or size it down (For example, if the dress is size 8, we can size it up to fit size 10 or size it down to fit size 6)

All you need to do is to sign in with your email and password, add the dresses that you like to the wishlist and fill out a booking form then our staff will call you to confirm the booking on the assigned date.

Our prices are very competitive - and come to about 25-35% of the retail price. See individual dresses for rental fees.

All our designer dresses are either brand new or in near-new condition.

We have very strict quality control measures. All our dresses are dry-cleaned, pampered and preened after every use, so your dress will arrive in excellent condition.

No, don't worry about dry-cleaning - we’ll take care of that.

We do our best to ensure that every dress arrives wrinkle-free. After being steamed and pressed, all dresses are wrapped in a garment cover before being delivered. Certain fabrics are more prone to wrinkles though, and if you receive a dress with slight creases, please try steaming the garment on low heat. Note: please do not iron the dress as this may cause damage.

If your dress gets lost, stolen or damaged beyond repair, you will be liable to pay for the retail price of the item as listed on our website.
We know that this is a rare and unfortunate event, and rest assured, we’ll work out the best solution for you. In assessing the replaceable value, we will take into account: the demand of that dress in the market, the availability to purchase that dress in the market, the condition of the dress before you hired it, and the rental fee that you’ve already made.

The privacy of your personal information is very important to us. We will not disclose, rent or sell your information to anyone,

Unfortunately deposits are non-refundable when done. But you can switch the deposit to another dress (if available on the required date) for the same occasion.

We agree with you on a return date that is within the 4 days allowance. However, if you do happen to miss your return date and send your dress back late, we deduct your insurance fees.

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